I used a program that wrote and re-wrote a small text file back to the drive/s every 7 minutes to ensure it stayed spun to speed. (I set to max)ģ - If your drive is an external drive, most of them power-down and cause issues when not spun up. (I'm with 350,000 tracks and the max settings have been sufficient so far). I found if this was updating ( a circular motion couple of arrows) the skipping and client (program you're using) would become unresponsive.Ģ - Deleting the cache that was part of the 'local files'.Īlso increasing the cache size for me was important due to my music library. Here are some things I found useful, specifically for playing tracks I had saved locally.ġ - On the left side-side of your screen in 'local files'. I had the same problem and found support to be both slow and ineffective despite being a 'Premium' member. Let us know if we can help you with anything else. If the issue persist, can you log in with another account on the device - such as a friend's or a family member's to see if the issue persist? Ensure the operating system is up-to-dateĪlso, ensure device has enough storage space.Īnother useful step to do is to try with another internet connection.If this happens on your mobile device we suggest that you try the following: Check for any entries with Spotify in the address.To open it, simply double-click and it will display the file’s contents in TextEdit. Click and drag it out of the Finder window and drop it on your desktop A new Finder window will open and your Mac’s hosts file will be selected.In the box, type the following location: /private/etc/hosts and press return Open Finder and, in Finder’s menu bar, select Go > Go to Folder.If you do find any lines with Spotify, please remove them.Check for any entries with Spotify in the address.When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 127.0.0.1.Choose "All Files" instead of "Text Documents" next to the File Name box.
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